HeyBike Horizon

Weight

36 kg / 79.4 lbs

Weight limit

Maximum total weight limit (combined weight of rider and cargo) of 330 pounds (149.7kg).

Folded Dimensions

49.2*23.6*31.5 inch

Unfolded Dimensions

75.6*24.4*46.5 inch

What is a full-suspension electric bike?

A full suspension ebike has front suspension in the fork as well as rear suspension (often referred to as a shock) whereas hardtail ebikes only have a front suspension fork. Full suspension ebikes are better suited to rough, technical, and often steep downhill terrain.
Full suspension improves comfort, traction, and control over gnarlier terrain, creating a more enjoyable riding experience.

Does full suspension make a difference?

You’ll benefit from a full suspension ebike if you:
Intend to ride really technical terrain: extra suspension improves how easily the bike can move over rougher trails and singletrack. They’re more forgiving of rider errors when it comes to choosing lines compared to a hardtail.
Want a more comfortable bike: as mentioned above, a full-suspension mountain bike gives much more comfort thanks to the rear shock. If the riding you’ll do isn’t so technical, but you know you want more comfort, you’ll be right at home on a full-sus ebikes.
Need to carry more speed: full-suspension bikes absorb the lumps and bumps better than a hardtail allowing you to carry more speed through technical sections of trail.

Why are full-suspension Bikes more expensive?

Full-suspension bikes are more expensive due to the cost of extra moving parts. The addition of a second suspension component all adds up. Investment in the development of kinematics (the geometry of motion) has also transformed the design of ebikes. You no longer need to be concerned that a full-suspension mountain bike will slow you down, instead, you can benefit from a balance of comfort, traction, and pedaling performance.

Does it have any accessory mounts (kickstand, racks, fenders)?

Horizon comes equipped with a kickstand and there are mounts to install fenders and a rear (they are included with the bike).

What is the warranty?

The original warranty for Horizon is 1 year. If you buy it between April 1st and June 30th, 2024, we will give the bike another 1-year warranty (2 years warranty in total). Besides, you can purchase the extended warranty service at the same time you place an order or within 30 days of purchase.

Does my height/weight suit Horizon?

The recommended rider height for Horizon is 5'5" ~ 6'3"; The total payload capacity of Horizon is 330 lbs (not including the bike weight).

Can I transport Horizon in a car trunk?

Horizon can be folded and stored in a car trunk. Its folded dimensions are 49.2*23.6*31.5 inch, and its unfolded dimensions are 75.6*24.4*46.5 inch.

How to adjust each PAS level speed on the ebike?

  ① You can adjust the PAS speed with Horizon display. ② Horizon supports App control. You can adjust the PAS level speed in the App. Find the setting button in the App and choose "personalize". Then you will find the speed settings.

How to reset the display screen and how will my Horizon arrive?

The Horizon is partially assembled. You have to install some parts by yourself, such as the front wheel, rear rack, saddle, pedals, and front light. You can download the Horizon user manual or look at the assembly video for help.

What is included in the Horizon package (box).

Horizon comes equipped with a kickstand, a rear rack, and a fender. And there are screws to install the rack and fender. They are all included in the bike package and sent together.